Security & Privacy Policy
 
   
Privacy policy

To successfully process your online purchase, Tea Together requires personally identifiable information relating to you including name, address, phone number, e-mail address and debit or credit card information.

We do not pass on personal details of our customers to third parties and will only use your personal information for the purpose(s) for which you provide it to us, e.g.: handling orders, delivering items and processing payments, responding to your enquiries, communicating with you about orders, products, services and promotional offers, updating our records and maintaining any on-line account you may have with us, preventing or detecting fraud or abuses of our website.

We may exchange your Personal Information with other companies and organisations when necessary to prevent fraud and/or credit risk.

Security

We employ security measures to prevent unauthorized access to information that we collect online.

We use a secure online order form for all purchases made via the Website. All data transmitted via this form (including credit card details) is encrypted to ensure secure transmission. However, email correspondence with us is in free format text and cannot be encrypted. Please do not send any sensitive information such as credit card details or passwords via email.

Basis of sale

When you click on 'Complete Order' you offer to buy the Goods at the prices indicated including any delivery charges that apply to your purchase.

All orders will be subject to these conditions.

If your order is accepted, a confirmation will be sent to the email or postal address you provided when placing your order. As the confirmation is sent to you automatically, an error may have been made of which we are not aware despite our best efforts. Because of this, we retain the right to cancel the order as set out under the 'Cancellation and return' heading.

Acceptance of order

Your order becomes binding as soon as we have accepted it, subject to your rights of cancellation.

Your order will be accepted as soon as we have confirmed your order. Our acceptance of your order is conditional on the availability of the Products you have ordered. If any of the Products you have ordered are unavailable, or should events occur beyond our reasonable control, we reserve the right to cancel your order without liability. In such circumstances we shall let you know as soon as possible.

Errors

Every effort is made to ensure that all the information provided on the Tea Together website is correct at the time of publishing.

Whilst we use reasonable efforts to include accurate and up-to-date information on the site we make no warranties or representations as to its accuracy. We assume no responsibility for any errors or omissions in the content on the Site. Information about Tea Together and services are illustrative only.

Amendments

We reserve the right to alter or delete material from this site and may, at any time, revise these terms. You are bound by any such revision and we therefore recommend that you visit this page to review the current terms each time you revisit our site.

General
  • No order is binding on you or Tea Together until we have accepted it. You will own the items we supply you from the moment they are put in the hands of the postal service, or with our carriers, or on payment in full of the price of the Goods and any delivery charge, whichever is later.
  • It is the policy of Tea Together to ensure all goods are supplied to our customers in perfect condition and that every precaution is taken to protect the integrity of the Product that is sold.
  • Tea Together does not advise recipients of impending gift deliveries.
  • Customs Duties may be payable by the overseas recipient and we regret we are unable to advise of these amounts.
  • These terms and conditions cannot be varied by you or us unless made in writing and signed by both parties.
  • If any provision contained in these Terms and Conditions is considered by any court or regulatory authority to be unfair, invalid or unenforceable, that provision will be considered deleted from the Terms and Conditions without affecting the other provisions.
  • Whilst we take appropriate steps to protect this site from malicious attacks we cannot warrant that it is entirely free from risk of virus attack.
  • These Terms and Conditions apply if you are dealing with us as a consumer. If you wish to trade with us in the course of your business, please contact us.
  • If you have any queries, complaints, suggestions or comments about our Products, Services or these Terms and Conditions please contact us at sales@teatogether.com
Definitions in these conditions
  • ‘Goods’ means the goods in your shopping basket at the time of ordering. It includes any service that comes with any goods.
  • ‘Product or Products’ means Tea Together good(s)
  • ‘We’, ‘us’, ‘our’ means Tea Together
  • ‘You’, ‘your’, means one of our customers